Water softener FAQs for plumbers
Plumbers and Installers
60% of homes in the UK are supplied with hard water, but most do not have a softener fitted. We aim to help plumbers and installers to get involved in the supply chain by offering technical guidance and specification information. Fitting a softener takes 3-4 hours and is no more complex than installing a washing machine.
There is new clear guidance to remove the perception, held by many, that a softener is not suitable for a home with a gas boiler central heating system. The new guidance states that where a water softener is present in the dwelling, you should ensure that the heating system primary circuit is filled with mains water via the general bypass valve as required in BS 14743. Check the resources link below for the full statement.